Inventory control and tracking
Microsoft Business Solutions Retail Management System Headquarters (HQ) controls and tracks inventory at each store and for the enterprise as a whole. It offers detailed information on quantity in stock, reorder points, and restock levels for each item at each store. HQ then makes this information visible to the home office. Since some stores may have uniform or disparate inventories, HQ can invoke automatic inventory replenishment at the home office for any set of stores. A master inventory database can be set up and downloaded to any group of stores. Additionally, information on item types, departments, categories, suppliers, substitutes, aliases, parent relationships, and more, can be replicated to stores for consistent stock identification. Sales taxes can then be programmed individually by store per local regulations. HQ also promotes inventory balancing by managing stock transfers among stores with an inter-store quantity check feature, so you can check the inventory levels at all stores. Whenever stores upload their information, the quantities in HQ automatically change.

Purchase orders
HQ's Purchase Order feature can identify what must be purchased, record all purchases, print POs and receive orders for the entire business or individual stores. It can automatically generate POs for selected items, by quantity sold during a period or for items that fall below restocking levels. Inter-store inventory transfers can be initiated from the head office or at the stores.

Pricing/sales/promotions
The head office can change and download item prices to specified store(s). Selected items can be put on sale at specific stores or across the entire business. Other special pricing can be set up for items, categories or departments, and then broadcasted as desired. Price changes can be programmed to take effect immediately or during a specified time period. Sales tracking HQ maintains highly detailed data from every transaction across the chain. These include invoice number, IDs of items sold, as-sold prices, tax collected, customer, cashier and sales rep IDs, and applicable serial number or matrix type. In HQ, detailed sales and profit analyses, sales commission and tax reports are easily generated. Plus, comprehensive data collection supports data warehousing and OLAP.

Customer management and marketing
HQ can keep a complete profile of every customer who has ever purchased from any of your stores or Web sites. This includes demographics, preferences, purchase or problem history, account balance and credit information. Chain-wide buying habits, shopping frequency and purchase amounts are readily available at the head office. HQ's customer data supports thorough and accurate database marketing and relationship selling to targeted customers. This data can be exported to CRM and ERP applications.

Employee management
HQ monitors sales reps, their hours and the registers they run. It can upload attendance records for computing hours and labor cost at the head office. It will centrally compute sales commissions based upon sales transactions and commission structures found in associates' profiles.

Powerful, flexible reports
HQs powerful report generator offers instant, flexible access to a wealth of meaningful data. With point-and-click speed, it generates consolidated reports to show sales breakdowns, identify slow-moving items and check sales for any day- by store location, items, departments, categories, customer or taxes. Reports and graphs may be previewed on screen, printed or exported to other Windows-based software packages.

Advanced security features
HQ incorporates tight security to restrict employees' access and changes to sensitive information. It offers 31 security levels that protect screens and fields, report writing- every sensitive corner of your system and confidential data.

 

Includes the required enhancement plan from Microsoft.